F.A.Q.

1. Where do you want to ship?

Wherever you are, we’re here. Groupageone collaborates with multiple consolidators. We’re truly global, with a widespread presence and experienced professionals always close to you.

2. How much does it cost to ship?

The cost of a shipment depends on several factors: the country of origin, destination, weight, and CBM.
To get an accurate estimate, we recommend requesting a personalized quote for your shipment directly from our offices.

3. Do you ship dangerous goods?

Yes, we can ship certain types of dangerous goods. To find out if your shipment is eligible and to obtain all the necessary information, we invite you to contact our offices and request a customized quote.

4. Are there restrictions on the type of goods I can ship to a particular country?

Yes, there are restrictions on the export and, especially, the import of certain product categories.
In many countries, certain goods are subject to specific government regulations and may require additional licenses, permits, or customs checks.
It’s always advisable to check local import regulations before shipping.
For more details or to find out if your goods are subject to restrictions, contact our offices. We’re available to support you through every stage of the shipment.

5. Does my international shipment need to go through customs?

Yes, all international shipments must undergo customs inspections, both before departure (export) and upon arrival in the destination country (import).
Whether you’re the sender or the recipient, you may be responsible for:
• managing customs clearance (export and/or import),
• paying any customs duties, also known as tariffs or duties.
Specific responsibilities depend on the Incoterms® agreed upon between the parties. In some cases, you may be responsible for both export and import.
For assistance with customs clearance or choosing the most suitable Incoterms®, contact our offices.

6. How can I find out the cost of duties for my shipment?

The amount to be paid depends on the nature of the cargo. In the European Union, consult TARIC.

7. What is Cross Trade?

Cross Trade is a method of international transport in which goods are shipped directly from the country of origin to the country of destination, bypassing the country where the sender is based. It is an ideal solution for companies with suppliers, customers, or branches in different parts of the world who wish to optimize shipping times and costs.
For more information or to arrange a Cross Trade shipment, contact our offices.

8. What are Incoterms®?

Incoterms® (International Commercial Terms) are a set of globally recognized international commercial terms published by the International Chamber of Commerce (ICC). They serve to clearly define the roles, costs, and responsibilities of buyer and seller in international shipments. The most recent Incoterms® are the 2020 version, currently in effect. To choose the most suitable Incoterms for your shipment or clarify your contractual obligations, contact our experts.